Privacy Policy

Below you will find the latest Privacy Policy for www.GoTripMate.com. We value your trust, and to ensure the security and confidentiality of the personal information you provide to us is on top of our priority list. Please go through the following content to learn about our latest privacy practices. By visiting this website, you are accepting the practices described herein.

We collect and store data that you enter on our website while making bookings with us and you can be assured that any such data which is entrusted with us will never be used in any other way not prescribed in our policies. This includes information that can identify you (i.e "personal information"), including your first and last name, telephone number, postal and email addresses, and billing information (such as credit card number, cardholder name, and expiration date). We may also request information about your hotel room preferences and frequent flyer program information for your convenience only. You may also choose not to provide information to us that you may find irrelevant, but in general, some information about you would be required so you may register as a member with us; book travel; complete a traveller’s profile; participate in our survey, exciting upcoming contests, or sweepstakes; to ask us any query with regards to your travel itinerary; or initiate any other transactions on our site.

Travel Companion Information. When you make a reservation for someone else through our website, we would request to provide us with some of the personal information and travel preferences about that individual. You should obtain the consent of the traveller prior to providing us with their personal information and travel preferences, as any access to view or change their information will be available only through your account.

Information from Other Sources. We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information data base. Such information that we may want to receive includes: updated delivery and address information, purchase history, and demographic information. In addition to it, if you sign up for GoTripMate.com using your social media account, link your GoTripMate.com account to your social media account, or use certain other GoTripMate.com social media features, we may access information about you via that social media provider in accordance with the provider's policies. The information may include your name, email address, profile picture, gender, list of friends, and other information that you would authorize us to receive. Depending on the privacy settings of that of your or your friend’s profile, we may access information that you provide to a social media provider regarding your respective locations ("Location Data") this just only to provide you with the relevant content. Please note that your Location Data may also be shared with your friends on a social media provider in accordance with your privacy settings only for that social media provider.

Automatic Information. We automatically collect some information about your computer when you visit this website. For example, we will collect your IP address, Web browser software (such as Firefox, Safari, or Internet Explorer), and referring website. We also may collect information about your online activity, such as trips viewed and bookings made, just to know your preferences more accurately. Our goals in collecting this automatic information includes helping us to customize your user experience and inhibiting fraud.

We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel bookings you conduct on our site. We use other information about you for the following general purposes viz. to provide you with the products and services of your choice; to provide you with travel confirmation and updates; to manage your account efficiently, including processing bills and providing you with latest travel notifications; to communicate with you in general; to respond to your queries and comments; to measure your interest in our products and to improve our products and services according to your tastes and preferences, and website; to notify you about special offers that are held exclusively for you also, the products or services that may be of interest you; to otherwise customize your experience with this website; to reward you as part of any reward and recognition program you choose to join with us; to solicit information from you that you have entrusted us with, through our surveys; to resolve disputes,if any, to collect fees, or troubleshoot problems; to prevent potentially prohibited or any illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

We want to make it easy for you to take advantage of travel-related opportunities on our website. We do this in a simpler was by sending you emails that contain information about your apparent travel-related interests. For example, if you search for a flight to New York on our website and you have saved your itinerary or otherwise not yet booked your travel, we may send you an email message reminding you about your saved travel itinerary of the unbooked trip, just as a humble reminder. You may also be intimated about any special airfare to New York, if there may be any. Similarly, if you receive an email from us about New York travel and demonstrate an interest in New York hotels by affirmatively clicking on a link about New York hotels in the email, you may receive an email about some of the exciting New York hotel offers or other destination information relating to your query. We believe these email messages will provide you with useful information about travel-related special offers available on our site. Please note that you will also have the opportunity to choose not to receive these emails, as you may do so by clicking on a link in the end of every such mail that is sent to you, though for your convenience to have a hassle free booking we would advise you to continue receiving such emails.

We may share your information with the following entities:

  • Suppliers, such as hotel, airline and activity providers, who make use of your travel reservations. On your website, all the services are provided by a third-party supplier are described henceforth i.e. by making a reservation through this site, you are authorizing us to disclose the suppliers with the information required to complete your booking and deliver you the related travel program. These suppliers are not controlled by GoTripMate and any personal information disclosed to them is subject to the applicable supplier's privacy policy and security practices. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you purchase through this GoTripMate.
  • Third-party vendors are the ones who would provide services or functions on our behalf that would include credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, as it is necessary to operate certain features of our website or in order to facilitate the delivery of online advertising tailored specially according to your interests. Third-party vendors have access to and hence, may collect information only as much as needed to perform their functions and are not permitted to share or use any such information for any other purpose other than the purpose so specified. They are also required to follow the same data security practices that we ourselves adhere to.
  • Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website in collaboration to them. You can tell, when a third party is involved in a product or services that you have requested as their name will appear on it, either individually or along with ours. If you choose to access these optional services, we may share information about you, including your personal information, with our partners. Please note that we do not control the privacy practices of these third-party business partners.
  • Referring websites. If you were referred to any of these websites from a foreign source (for example,if you click on a link on some site that redirects you to another site), we may share some information about you with that particular referring website. We have not placed limitations on the referring websites to use your personal information and we encourage you to review the privacy policies of any such website that intend to visit.
  • Companies within our corporate family. We may share your personal information with our parent company and corporate affiliates as well as international corporate affiliate(s); if any,such as GoTripMate.co.uk, GoTripMate.in, GoTripMate.co.nz etc. Such sharing enables us to provide you with information about all the products and services, both travel-related and others, which might prove useful to you according to your interest and preferences. To the extent that our parent company and corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy. They also will comply with applicable laws governing the transmission of promotional communications and, at a minimum, give you an opportunity in any commercial email they send, so you may choose not to receive such email messages in the future.

We also may share your information:

  • In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive off any legal objection or right available to us.
  • When we believe it is appropriate to investigate, prevent, or take any action regarding such illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Service and other agreements.
  • In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or on the happening of any other unlikely event of bankruptcy.

Other than the above set out norms, a notification will be sent out to you before sharing any of your entrusted information with the third parties, and henceforth you will have an opportunity to choose not to have us share such information with anyone.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our website receives or the most popular hotels and vacation destinations according to our data census. This information does not contain any personal information that is entrusted to us and is primarily used to develop content and services, that we hope matches your interest.

GoTripMate Business Rewards Program. If you are a member with the GoTripMate Business Rewards Program, information related to your bookings will be shared with your employer. This information may include the name of the person booking travel or the traveller; destination; travel dates; relevant suppliers, including hotels and airlines; and itinerary number. It will not include any other personal information pertaining to your credit card numbers, passport numbers, or frequent flier numbers. If you terminate your membership with this Program, no further information will be shared with anyone.

You can access and update your contact information by visiting this website's Member Profile Page. You can close your account by contacting us at the email address listed on our website. Please note that after you close an account, you will not be able to sign in or access any of your personal information with the same account. However, you can open a new account at any time. Please also note that we may retain certain information associated with your account, including for analytical purposes as well as for record keeping integrity.

  • As discussed above, you can choose not to provide us with any information as may prefer, although certain information may be required to book travel or to take advantage of certain features offered on this site.
  • You may also add or update any information and close your account as per your convenience as described above.
  • You will also be given an opportunity to unsubscribe from any such commercial emails that are sent to you. If you are a registered member, you can also modify your choice of preferences at any time on the Member Profile Page. Please note that we reserve the right to provide you with other communications, including service announcements, administrative messages, and surveys related information either to your account or to your transactions on our website, without offering you the opportunity to opt out of receiving them.
  • You may also have an opportunity on our website to provide us with a mobile number in order to receive day-of-travel flight alerts for your convenience. You may discontinue these alerts at any time as per your wish.
  • The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from this site, you will not be able to access portions of our site.

Cookies and other technologies

  • Cookies are small data text files that can be stored on your computer's hard drive (if your Web browser permits). This website uses cookies for the following general purposes. For more information on cookies, please view our cookie policy here.

Data collected by this website to serve you with relevant advertising. Data collected by this website to serve you with relevant advertising. GoTripMate.com is committed to providing you with relevant content and information. To do this, we may, through cookies, collect information about your travel-related searches, such as whether you are looking for airline flights or hotels. We use this information, together with other information we have collected about you, to serve you with ads, on our website or elsewhere online, that match your apparent interests. So, for example, if you search for a flight to Florida with us, you may see an ad for a Florida travel package on our site or on another website you visit.

Please note that we do not combine the information we collect about your travel-related searches on this website with personal information (such as email address) to serve you with ads across other websites. We also do not share your personal information with third parties so they can serve you with advertisements. You can choose not to receive tailored online advertising on other websites, based on your travel-related searches on this website, by contacting us here. Note that if you choose not to receive tailored ads, you will still see online advertisements, but they will be more general and less relevant to your tastes and preferences.

Data collected by business partners and ad networks to serve you with relevant advertising. The advertisements you see on this website are served by us or by our service providers. But we also allow third parties to collect information about your online activities through cookies and other technologies. These third parties include (1) business partners, who collect information when you view or interact with one of their advertisements on our sites; and (2) advertising networks, that collects information about your interests when viewed or interacted with one of the advertisements they place on many different websites on the Internet. The information gathered by these third parties is used to make predictions about your characteristics, interests or preferences and to display advertisements on our sites and across the Internet tailored to your apparent interests. We do not permit these third parties to collect personal information about you (such as email address) on our site, nor do we share with them any personal information about you.

Please note that we do not have access to or control over cookies. These third parties may use to collect information about your interests, and the information practices of these third parties are not covered by this Privacy Policy. Some of these companies are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies.

Data collected by companies that operate cookie-based exchanges to serve you with relevant advertising. Like other companies operating online, GoTripMate.com participates in cookie-based exchanges where anonymous information is collected about your browsing behavior through cookies and segmented into different topics of interest, such as travel or hotel bookings. These topics of interest are then shared with third parties, including advertisers and ad networks, so they can tailor advertisements to your apparent interests. We do not share personal information (such as your email address) with these companies and we do not permit these companies to collect any such information about you on our site.

Do-Not-Track Signals and Similar Mechanisms. Some web browsers may transmit "do-not-track" signals to websites with which the browser communicates, because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Participants in the leading Internet standards-setting organization that is addressing this issue are in the process of determining what, if anything, websites should do when they receive such signals. GoTripMate currently does not take action in response to these signals. If and when a final standard is established and accepted, we will reassess how to respond to these signals.

We want you to feel confident about using this website to make your travel arrangements and other bookings, We are committed and dedicated to protecting the information we collect from our users. While no website can guarantee any such security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you have entrusted with us. For example, only authorized employees are permitted to access your personal information, and they may only do so for permitted and relevant business functions. In addition to that, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

This is a general audience website and does not offer services directed to children. Should a child whom we know to be under 13 years of age send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.

If any part of this website links you to other sites, those sites do not operate under this Privacy Policy. We would recommend you to examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing any such personal information.

If you are visiting our website from any other state of the World other than the United States, please be aware that your information may be transferred to, stored in, and processed to the United States, where our home servers are located and our central database is henceforth operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in the country you are operating from, but please be assured that we take steps to ensure that your privacy is highly protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we are legally bound to share it as described in this Privacy Policy.

We may update this Privacy Policy in the future as it may be required from time to time. We will notify you about material changes to this Privacy Policy by sending you a notice to the email address you provided to us while registering with us or by placing a prominent notice on our website as a General Notice.

If you have any queries about either this Privacy Policy or your travel planning or any purchases that you would want to make with us, please feel free to connect to us by clicking at the following link. Contact us here.

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About GoTripMate

Who are we?

GoTripMate is an on-demand travel agency that delivers personalised travel booking for all travel needs including flights, hotels and car rentals.

We’re a team of dedicated, experienced Travel professionals that are on a mission to make it simple and convenient for travellers to find and reserve cheapest and fastest option for domestic and international flights and hotels around the globe.

GoTripMate.com is one of the most innovative travel inventory providers with 24*7 personalised travel concierge service, assisting our users throughout their travel journey. We are always happy to serve our customers and always there when our customers needs us.

How do we do it?

Finding flights from USA to anywhere in the world, is made easy and simple, using our innovative flight search, customised deals and attractive content.

To be able to give best and cheapest possible travel deals to our users, we’ve partnered with all major airlines and travel providers from USA and the world.

Our travel experts and agents understand the expectations of our users and then help them book their flight tickets and explore the world on a budget.

Why come to us?

GoTripMate provides trusted advice and best selection of flights and travel deals to millions of Amercian travellers. Available 24* 7, our on demand travel concierge service makes our users rely on us for all travel needs thorught their journey.

Enabling travellers with useful tips and destination information, we inspire them to build great travel stories.

Our team combines experience with local knowledge to deliver amazing travel moments for americans. We understand USA and along with our partners across the globe we strive to deliver a complete experience to make the journey of our users truly memorable.